Answers to what we hear most.

We have specialty-credentialed coders for cardiology, orthopedics, oncology, OB-GYN, pediatrics, family medicine, and most surgical specialties. If your specialty isn't listed, ask — we likely cover it.

Standard turnaround is 24–72 hours from chart receipt. We offer expedited 12-hour service for clients on a retainer engagement.

We price per chart, per RVU, or on a dedicated FTE-equivalent retainer — whichever fits your volume and predictability needs. Pricing is scoped to your specialty mix and chart complexity.

Almost certainly. We have active engagements on Epic, Cerner, Athenahealth, eClinicalWorks, NextGen, and Meditech — plus several specialty-specific systems.

Yes. Every coder, CDIP, and scribe is a U.S.-based, credentialed InfoSec, LLC employee. We do not subcontract or offshore.

All PHI is transmitted over TLS 1.3 channels and stored encrypted at rest in SOC 2 audited facilities. Every team member is HIPAA trained and access is role-based. See our Privacy & Security page for full details.

Yes. We provide DRG validation, denials response, and pre-bill audit services — both as standalone engagements and integrated with our coding work.

We work with solo practices and small specialty groups regularly. There's no minimum volume — only a minimum standard of work.